Stefan G.

Stefan G. has extensive experience in product management and customer support, currently serving as a Product Manager at Vuelio since June 2015, where responsibilities include providing 2nd/3rd line support, analyzing and validating issues, and overseeing client migrations. Prior to Vuelio, Stefan worked at Cision as a Customer Support Specialist, delivering 1st/2nd line support and managing internal Salesforce, and at Vocus as a Support Analyst, where key tasks included supporting SaaS applications and training staff. Additionally, Stefan served as a Professional Services Trainer, establishing a training academy and creating comprehensive support documentation. Stefan holds a degree from the University of East Anglia.