Vumatel was founded in 2014 by industry veterans Niel Schoeman, and Johan Pretorius, who pioneered Fibre to the Home (FTTH) in South Africa with a pilot project in Parkhurst. Vumatel has since connected homes to high speed open access fibre broadband across Johannesburg, Cape Town and Durban.

Since launching the business in 2014, Vumatel has been voted the best fixed-line broadband provider in South Africa. Vumatel builds the network in partnership with the community and connects every home, complex and apartment block to super-fast world-class fibre broadband. Vumatel also connects every Primary and High School passed when deploying the network to free 1GBPS fibre broadband internet.

Vumatel builds an open access fibre network which means that Vumatel is not a service provider but simply installs the infrastructure. Residents can then choose from a number of Internet Service Providers for internet packages ranging from R396 per month* The open access nature of the network prevents the duplication of infrastructure and drives down prices for the end-user. 

Vumatel is recognised as the FTTH industry pioneer and leader. Vumatel has one of the most diverse range of services on its network and ensures that the end user has a world of options to choose from. This also makes the market far more competitive and drives down prices for the consumer. Vumatel has over 20 Internet Service Providers on its network ranging from Cell C and MWEB to Afrihost and Telkom. 

Vumatel is committed to building a connected South Africa. As our broadband demands increase and we rely on the internet more and more, there is a tangible need for a future-proof technology that will support the growing demands for internet speed and capacity. That future-proof technology is VUMA fibre.

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Internet

Telecommunications

Vumatel

Vumatel's headquarters in Bryanston, South Africa

This department is responsible for managing and maintaining the organization's network infrastructure.

Network Operations

The Sales and Business Development team at Vumatel drives customer acquisition and revenue growth by identifying new business opportunities, nurturing client relationships, and promoting Vumatel's fibre network services. They work closely with communities, Internet Service Providers, and various stakeholders to expand market presence, ensure customer satisfaction, and support the deployment of future-proof fibre technology across South Africa. Additionally, they take part in market analysis, strategic planning, and executing sales and marketing initiatives to maintain Vumatel's status as a pioneer and leader in the FTTH industry.

Sales and Business Development

The Project Management & Implementation team at Vumatel is responsible for overseeing and coordinating the deployment of Vumatel's fibre broadband infrastructure. This includes planning and managing the installation and rollout of fibre networks, ensuring timely and efficient execution, and collaborating with communities and stakeholders to connect homes, complexes, and schools to high-speed fibre broadband. The team ensures projects are completed on schedule, within budget, and meet the high standards of quality and reliability expected from Vumatel's network.

Project Management & Implementation

The Customer Experience and Technical Support team at Vumatel is dedicated to ensuring an optimal and seamless experience for all users of Vumatel's fibre broadband network. This team addresses customer inquiries, resolves technical issues, and provides support for troubleshooting and maintaining network performance. They are also responsible for advocating for customer needs and improving service delivery, thereby enhancing overall customer satisfaction and loyalty.

Customer Experience and Technical Support

The Network Operations Team at Vumatel is responsible for monitoring, managing, and maintaining the company's fibre optic network infrastructure to ensure optimal performance and reliability. This team swiftly addresses network issues, performs routine maintenance, and supports regional and area network owners to guarantee seamless connectivity for homes and schools. They play a crucial role in upholding Vumatel's reputation as South Africa's leading FTTH provider.

Network Operations Team

This department oversees the management and operations of regional networking infrastructure.

Network Management

This department focuses on the installation, maintenance, and repair of fiber optic systems.

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Other teams

Sales and Business Development

Project Management & Implementation

Customer Experience and Technical Support

Network Operations Team

Network Management

Fiber Operations