Joost Elshof

Joost Elshof is an experienced professional in customer service and leadership roles, currently serving as Manager Individuele Dienstverlening at VvAA since December 2010, with a focus on SDG13 Klimaatactie. Previously, Joost held the position of Manager Ledenservice and various roles in customer care and retention, including Product Owner Klantbehoud and Proces Controller Klantretentie & Customer Care. Joost's career began at Fidder & Löhr BV as a Desktop Publisher XML from March 2007 to June 2010. Educational qualifications include a Bachelor of Applied Science in International Business and Languages from HU University of Applied Sciences Utrecht, completed in 2016, and a post-HBO Service Excellence degree from Beeckestijn Business School, obtained in 2018.