Hong Ho

Customer Success Associate at Vyond

Hong Ho has held a variety of roles in the past 5 years. In 2021, they began working as a Customer Support Specialist at Vyond, where they are responsible for helping people of all skill levels create dynamic and powerful media. In 2020, they worked at Flockjay as a Sales Teaching Assistant and a Tech Fellow, where their mission was to empower upward mobility through education and access. In 2021, they began working at Curriculum Associates as an Account Development Specialist, and in 2016 they began working at Singularity University as an Event Coordinator and Event Associate. In 2017, they worked at SPUR as an Office Manager and Executive Assistant.

Hong Ho obtained a Bachelor's Degree in Business Administration of Entrepreneurship from San Jose State University between 2011 and 2016. In 2021, they received a Tech Fellow certification from Flockjay. In March 2022, they obtained three certifications from LinkedIn: Customer Service: Handling Abusive Customers, Empathy for Customer Service Professionals, and Providing Legendary Customer Service.

Links

Previous companies

Curriculum Associates logo
Singularity University logo
Spur logo

Timeline

  • Customer Success Associate

    January 1, 2024 - present

  • Customer Support Specialist

    October, 2021