Adam C. is a seasoned technical support professional with extensive experience in the technology sector. Currently serving as a Senior Technical Support Specialist at Wacom Technology Corp. since September 2020, Adam provides exceptional technical support across North America and LATAM regions. Previous roles include Remote Support Engineer at HCL Technologies, where firmware updates were implemented for SHA-2 Protocol across multiple sectors, and Professional Services Analyst at Xerox, offering pre-sale technical support and training. Adam's expertise encompasses a range of positions at Xerox, including Marketing Associate and Technical Support Specialist, demonstrating a strong commitment to customer service and technical excellence, highlighted by the receipt of multiple awards. Adam began a career in technical support with roles at Nike and Stream International, providing support for Apple and Netscape products. Adam holds a BS in Business Management from the University of Phoenix.
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