Jose Rivera is an experienced professional in business development and operations, currently serving at Wacom Technology Corp. since December 2011. In roles ranging from Customer Journey Manager to Manager of Business Development, Jose has led cross-functional initiatives aimed at enhancing customer experience and developed the Inside Sales Organization. Responsibilities have included training teams, improving sales processes, and supporting key account growth through collaboration with sales leadership. Prior to Wacom, Jose held positions at Clark College as a Lab Assistant Tech and at Sprint as a Business Retention Specialist, with a focus on technical support and CRM systems. Jose holds a University College Certificate in Computer Technology from Northeastern University and has pursued education at Clark College.
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