John Walker

John Walker is an experienced professional in customer support and operations management, currently serving as the Support-Ops Team Manager at Wagestream since January 2022. In this role, John focuses on developing a robust Customer Support Operations function while ensuring high service quality and customer satisfaction through proactive reporting and analysis of back-office processes. Prior to Wagestream, John held roles at Embark Platform, where responsibilities included investigating customer complaints and building relationships with corporate partners, and at Alliance Trust Savings, where John advanced from Operations Administrator to Senior Administrator, enhancing team performance and resolving escalated customer issues. Early career experiences include sales positions at Aspen Capitol and BT, where John honed skills in customer engagement and product knowledge.