Michael Roper is an experienced customer service professional currently serving as Customer Service Manager and Account Representative at Wagner Logistics since October 2014. In the role of Account Representative, responsibilities include resolving customer inquiries through research and communication with carriers, as well as planning shipments and managing customer costs. Previous roles include serving as a Server at Chili's Restaurants, where Michael focused on guest satisfaction and teamwork, and as a Carpenter at Chuck Rowell Construction, where Michael gained skills in customer interactions and site evaluations. Early career experiences include positions as General Assistant at Seton Center Family and Health Services and various roles in the restaurant industry. Michael holds a Bachelor of Science in Economics from Missouri Western State University.
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