Waident is a company that provides responsive helpdesk support, comprehensive technology management and strategic IT planning.

Consulting

Information Technology

IT Management

Waident

Waident's headquarters in Glen Ellyn, IL, United States

John Ahlberg

Natalia Kapustina

John Quinn

Jackie D’Ambrosia

The Client Support Team at Waident is dedicated to delivering exceptional customer service by addressing client inquiries, resolving technical issues, and providing guidance on technology management. Comprising skilled Client Support Analysts, the team ensures efficient helpdesk operations and fosters strong client relationships through proactive communication and tailored support solutions.

Client Support Team

The Technology Development Team at Waident is responsible for designing and implementing innovative technology solutions that enhance the company's IT services. This team collaborates on strategic planning and technical initiatives to ensure robust security, optimize system performance, and provide responsive support to clients. With a focus on continuous improvement, they leverage their expertise to drive advancements in technology management and support processes.

Technology Development Team

The Operations and Administration Team at Waident is responsible for streamlining internal processes, managing project timelines, and ensuring efficient service delivery to clients. They oversee financial and human resources operations while fostering client relationships to enhance customer satisfaction and drive strategic initiatives. By coordinating efforts across various departments, the team ensures that Waident consistently delivers high-quality technology management and support services.

Operations and Administration Team

The Leadership Team at Waident is responsible for setting the company’s strategic direction, fostering a culture of innovation, and ensuring the delivery of high-quality technology solutions. Comprising key executives such as the Principal, CEO & Founder, Chief Information Security Officer, and Chief Information Officer, this team collaborates to drive growth, enhance cybersecurity measures, and align IT initiatives with business goals to meet client needs effectively.

Waident

Org chart

Teams

Client Support Team

Technology Development Team

Operations and Administration Team

Leadership Team

Offices

Waident

Org chart

Teams

Client Support Team

Technology Development Team

Operations and Administration Team

Leadership Team

Offices

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