Mark B. is currently a Certified Living Leader Trainer at the John Lewis Partnership, focusing on leadership capability development. Previously, Mark held various positions at Waitrose & Partners, including Deputy Branch Manager and Branch Manager, where they were responsible for substantial sales and operational improvements. Mark provided expertise as a Shop Trade Pay & Hours SME during a significant restructuring, contributing to effective cost control strategies. With a strong educational background in Retail Management and Business Coaching from City & Guilds Institute, Mark demonstrates a commitment to leadership excellence and operational success.
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