Tom Blightman has extensive experience in customer and digital insights, currently serving as Customer Insight Manager at Waitrose & Partners since January 2022, after holding roles as Digital Insight Manager and Senior Insight Analyst within the same company. Previously, Tom worked as Digital Analytics Manager at Ready Steady Store and as Digital Analyst at SSE plc. An earlier career at 3M included positions such as WE Digital Analyst, Product Marketing Executive, Senior Business Systems Analyst, and Business Systems Developer. Tom holds a BSc in Management from the University of Southampton, an MSc in E-Business & Innovation from Lancaster University, and a Postgraduate Diploma in Marketing from the Chartered Institute of Marketing.
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