BU

Bárbara Urcelay

Customer Success Manager at Waitry

Bárbara Urcelay's work experience starts in 2009 at Banco Comafi, where they worked as an Asesora Customer Service in the Banca Personal division until 2011. Bárbara then transitioned to the Banca Empresas division, first as an Asesora Customer Service from 2011 to 2013, providing guidance and support to clients in various financial transactions. Bárbara then became the Coordinadora Customer Service, responsible for coordinating and training new employees in customer service for the Banca Empresas division until 2016.

In 2018, Bárbara joined Estudio Contable Antonio Barbich & Asoc SH as the Responsable de sector, where they handled accounting labor management and payroll calculation for 65 clients, including different collective agreements in sectors such as Commerce, Pharmacies, Rural, and more. Their tenure at Estudio Contable ended in 2019.

Their most recent work experience has been as a Customer Success Manager at Waitry since December 2021.

Bárbara Urcelay began their education journey in 2005 at the University of Buenos Aires, where they studied Philosophy and History of Art until 2012. Bárbara then pursued further education in 2022 at Coderhouse, where they obtained a degree in Copywriting. Additionally, they also studied Customer Experience at Coderhouse in the same year.

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Timeline

  • Customer Success Manager

    December, 2021 - present

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