Lorrie James

Lorrie James, MBA, has extensive experience in the banking and public service sectors. Currently serving as a Tax Agent at Wake County since August 2018, Lorrie previously held various positions at Bank of America from December 1997 to August 2018, culminating in the role of Assistant Manager. In this capacity, Lorrie managed multiple branches, focusing on operational efficiency and customer satisfaction while implementing employee training and performance evaluations. Lorrie's contributions included achieving top sales performance and enhancing operational compliance. Lorrie began the career as a Customer Service Representative, excelling in customer satisfaction initiatives, and holds an MBA in Business Administration and Management with a concentration in Human Resources from Strayer University.