Steve Tremblay is a seasoned IT professional with over 31 years of experience in IT service management, leadership, and digital business transformation. Currently serving as the Head of Service Delivery and Support at the NATO Communications and Information Agency, Steve leads cross-functional teams to enhance service delivery and operational efficiency. They hold a Master's Certificate in IT Project Management and are certified as an ITIL Master, PMP, and in enterprise IT governance. Throughout their career, Steve has provided strategic guidance across various sectors, including government and healthcare, consistently improving processes and fostering innovation in IT services.
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