Alex L.

Alex L. is a seasoned professional specializing in Customer Success and Centricity, currently serving as a Senior Customer Success Manager at WalkMe™. Their career includes pivotal roles such as Director of Customer Success at Hubble.Build and Vice President of Customer Success at Talkwalker, where they significantly enhanced customer retention and built high-performing teams across the APAC region. Previously, Alex held various positions in customer-facing roles at renowned companies like Tealium and Socialbakers, where they excelled in relationship management and strategic growth initiatives. They hold a Bachelor of Arts in Communication from the University at Buffalo and a Diploma in Biotechnology from Singapore Polytechnic.