Josh Waters is a seasoned professional in digital adoption and business consultancy, currently serving as a Principal Professional Services Consultant at WalkMe™ since April 2021. With a strong focus on identifying and resolving business workflow problems, Josh leverages expertise in user experience to enhance software utilization and reduce organizational risks. Prior experience includes senior roles at iVvy Pty Ltd, where management of digital adoption strategies aimed to minimize support tickets and onboarding times, and various training and technical roles across the education and event management sectors. Josh holds an Advanced Diploma in Business - Event Management from APM College of Business and Communication and a Diploma in Audio Engineering from SAE Melbourne.
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