Kévin TEMIN

Customer Success Team Leader - Cybersecurity at Wallix

Kévin TEMIN has a diverse work experience spanning various roles and industries. Kévin is currently working as a Customer Success Team Leader - Cybersecurity at WALLIX Group since May 2022. Prior to this, from May 2021 to March 2022, they served as the Head of Support lvl2 at iziwork, where they implemented processes and improved support performance.

Before joining iziwork, Kévin worked as an Implementation Project Manager at Treezor from February 2021 to May 2021. Kévin has also held the position of Head of Support at IZBERG from February 2016 to October 2020, where they managed processes and teams and created the IZBERG academy for customer training.

Earlier in their career, Kévin worked as an Ingénieur Support et Formation at Magency Digital, where they had various responsibilities such as digital event management, technical support, and R&D. Kévin also worked as an Embedded Systems Engineer at the University of Genoa for a brief period in 2013. Additionally, they worked as a Developer JAVA/C++ at Magency Digital in 2012.

Throughout their career, Kévin has acquired skills in areas such as customer support, project management, training, and technical troubleshooting.

Kévin TEMIN completed their education in two different institutions. Kévin attended OLYMPE DE GOUGES from 2004 to 2008 and obtained their Baccalauréat S degree with a field of study in biology. Later, from 2008 to 2013, they attended Polytech Sorbonne (Polytech-PARIS UPMC) and obtained their Diplôme d'Ingénieur Informatique et Electronique with a field of study in Systèmes Embarqués. Additionally, Kévin TEMIN has obtained the Freshdesk product expert certification from Freshworks in March 2019.

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Timeline

  • Customer Success Team Leader - Cybersecurity

    May, 2022 - present

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