Bob Higgins is an experienced retail professional with a robust background in operations, asset protection, and technology integration. From September 2018 to October 2020, Bob served as Director of Operations and Retail Lab Implementation at Store No. 8, Walmart's innovation hub for transformative retail capabilities. Prior to this, Bob held various roles at Walmart, including Market Asset Protection Sr. Manager, where oversight of safety and compliance for multiple high-volume stores was key. Notable achievements include being named Market Asset Protection Sr. Manager of the Year for Region 17 in 2018 and winning the Turn Around Market Award in the North East Division the same year. Currently, Bob is the Director of AI Operations: Human in the Loop at Walmart Global Tech, focusing on leveraging technology to enhance the retail experience. Bob holds a degree in Computer Networking and Information Technologies from Wentworth Institute of Technology.
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