Brett Townsend

Brett Townsend is a seasoned professional with over 20 years of experience in insights, strategy, and innovation. Currently, they serve as an Adjunct Professor of Marketing at the University of North Carolina at Charlotte and hold the position of SVP Strategy at Quester. Previously, Brett was the Director of Consumer Insights at Lowe's and the Head of North America Insights at Electrolux, where they achieved significant brand revitalization and product innovation, resulting in notable revenue increases. Brett has also contributed to major brands like PepsiCo and Walmart, focusing on insights-led strategies that drive consumer engagement and sales. They have a background in broadcasting and have co-authored the book "Insights on the Brink," addressing the challenges within the consumer insights industry.