Capers B.

Capers B. is a versatile operations leader with over nine years of experience in business strategy and development, currently serving as the Director of Member Care Operations at Walmart. Capers previously worked as a General Manager at Zeus Living, where they successfully increased resident customer satisfaction while reducing operational costs by implementing effective strategies during challenging times. Prior roles including Operations Manager at STRATIM and Area Manager at Instacart showcased their ability to enhance efficiency and optimize team performance through innovative solutions. Capers holds a Bachelor’s Degree from the American Musical and Dramatic Academy.