Crystal Moen is a Senior Operations Manager at Walmart, where they have been part of the Trust and Safety team for 18 months, focusing on fraud operations to maintain platform security. Before joining Walmart, they worked at Amazon for 15 years, managing teams of over 1,000 employees and leading various programs, including the Global Fraud Program and the Americas Contact Reduction program. Crystal is passionate about process improvement and the identification of fraud within digital platforms.
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