Daphne Zhen

Daphne Zhen currently serves as the Director of Policy, Payments and Platform for Walmart+, following a role as Senior Manager of Fraud & Abuse Strategy within the same company. Prior experience includes contributing as a Product Manager for Trust and Safety at Tripadvisor and as a Product Trust Partner at Twitter, where focus was on enhancing user safety and trust. Daphne Zhen has a robust background in Trust & Safety Operations, having managed teams and developed risk management frameworks at DonorsChoose. Early career experience includes teaching English Language Arts to middle school students in the NYC Department of Education. Education includes a Bachelor of Arts in English/Language Arts Teacher Education from New York University and a diploma from Stuyvesant High School.