Jonathan Rudick

Jonathan Rudick is currently the Director of Customer Insights (Financial Services) at Walmart, where they leverage customer data to enhance the customer experience. They previously worked as an Associate Director at Walmart, leading insights teams focused on operational improvements and digital journeys. With extensive experience in various industries, including financial services and retail, they have held positions at companies such as Capital One and HSBC, where they developed strategies to improve customer satisfaction and drove analytics initiatives. Jonathan holds a BA (Hons.) and an MBA from the University of the Witwatersrand.