Lance McAlindon serves as the Senior Director of Customer Science for Walmart, focusing on integrating customer insights and analytics into healthcare services and enhancing patient experiences. With a robust career at Walmart since 2014, McAlindon has played pivotal roles including establishing the Customer Value Proposition for Walmart Health and leading insights teams in various business units. Prior to Walmart, McAlindon worked with Alliance for Family Entertainment, contributing to the creation of the GEM score to assess media treatment of women, and held positions at Front Porch Research and Procter & Gamble, where skills in consumer insights and strategic development were honed. McAlindon's educational background includes an MBA from Berry College and a bachelor's degree from The University of Alabama.
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