LaVerne Lipscomb

Senior Resolutions Coordinator, Contact Center

LaVerne Lipscomb holds multiple degrees including a Bachelor of Business Administration in Management and certifications in change management. With extensive experience in operations and training, LaVerne has held positions such as Operations Associate at TD Auto Finance, Learning Consultant at IBM, and Senior Resolutions Coordinator at Walmart. A significant role included serving as Senior Trainer and Training Manager at Accenture, focusing on instructional design and global training initiatives. At Lennox International, LaVerne managed and facilitated the implementation of Kronos training projects. Current engagements demonstrate strong capabilities in resolving complex operational issues and enhancing employee training programs across various technology platforms.

Location

Atlanta, United States

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