Mark Gallagher is a skilled professional with diverse experience in technical support and application engineering. Currently serving as a Technical Service Engineer at HealthEdge, Mark diagnoses and resolves software and hardware issues, ensuring high-quality technical support. Previous roles include positions at Boston Medical Center as a Clinical Application Analyst and Orion Health as an Application Support Engineer II, where responsibilities encompassed production issue management and tailored support for global clients. With a background in eDiscovery as an eDiscovery Cloud Engineer at Micro Focus and Senior Application Support Engineer at Smarsh, Mark has demonstrated a strong ability to drive problem management processes in agile environments. Mark holds associate degrees in Finance from New England College of Business and a certification as a Network Systems Specialist from Millennium Training Institute.
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