Michelle Thomas is a results-driven customer experience leader with extensive expertise in supply chain management and account management. They held various positions at J.B. Hunt Transport, Inc., where they excelled in roles from Account Representative to Director of Customer Experience, managing a significant revenue portfolio and achieving multiple promotions. Most recently, Michelle served as the Head of Customer Experience at Outdoor Cap Company and as Director of Strategic Account Management at Uber Freight, focusing on building strategic relationships with top national accounts. Currently, they are the Sr. Manager of Supply Chain Management at Walmart. Michelle holds degrees in Logistics, Materials, and Supply Chain Management from the University of Arkansas and an Associate's in Business from NWACC.
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