Summer Jiao

Summer Jiao is an accomplished professional with extensive experience in customer success and account management across prominent companies. Currently serving as a Senior Manager at Walmart since January 2025, Summer previously held multiple leadership roles at TikTok, including Seller Experience Solution Lead and Merchant Success Team Lead. Prior experience at Amazon involved positions such as Senior Customer Success Manager and Senior Account Manager. Summer's career began at Walmart, where roles included Key Account Manager - Marketplace and Ecommerce Merchandising Analyst. Additional experience includes a project management internship at Dempsey Corporation and senior account management roles at ETG Staging Connections. A Master's in Business Administration from the University of Toronto's Rotman School of Management and a Bachelor of Arts in English Language and Literature from Xi'an International Studies University complement Summer's professional achievements.