Surya M has extensive experience in Salesforce platform support, having worked across multiple organizations since June 2018. At Tata Consultancy Services, Surya provided assistance in automating lead routing and customer data management using Salesforce Sales Cloud. Subsequently, at KeyBank Center, Surya focused on tracking home loans and customer information through Service Cloud. In the role at TIAA, Surya managed employee data and customer interactions using a Case Management tool within Salesforce Service Cloud, enhancing service delivery processes. Currently, Surya serves as Salesforce Application Manager at Walmart, delivering support operations across various channels and languages for Walmart Products.
This person is not in the org chart
This person is not in any teams
This person is not in any offices