James Cotterman is an experienced professional in the field of analytics and social media management. Currently serving as the Associate Director of Analytics & Insights at Wasserman, James previously held the position of Senior Analyst at Laundry Service. Prior to that, James spent over a decade at Groupon in various roles, including Global Social Media Manager and Global Community Manager, where responsibilities included managing global social networks, maintaining a consistent brand voice, and enhancing company visibility. James began the career as a Social Media Associate and also worked in corporate recruitment and customer service. James holds a Bachelor's degree in Communications from the University of Maryland, obtained in 2009.
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