Peter Hua is an experienced professional in information technology and customer support, currently serving as the Identity and Access Management Administrator North America at Wasserman since June 2021. Previous roles include Identity and Access Management Lead and Information Technology Coordinator at Wasserman, and Technical Customer Support / Team Lead at Assure Global Group, where Peter developed effective ticketing procedures, enhancing client satisfaction and loyalty. Additional experience includes roles at Amazon, Digital Branches, and Richtree Natural Market Restaurants, where Peter demonstrated strong problem-solving skills and efficiency in various operational tasks. Peter holds a Bachelor of Science in Computer Science from York University and completed a Junior QA and Security Analyst Program with NPower Canada.
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