WatchGuard Technologies
Michael Ho is an experienced technical support professional currently serving as the Technical Support Team Lead at WatchGuard Technologies since February 2018, having progressed through various roles including Technical Support Specialist I and Senior Technical Support Triage. Prior to joining WatchGuard, Michael worked at QBSI, a Xerox Company, as an IT Support Specialist and Field Service Technician from February 2016 to January 2018. Earlier in the career, Michael held positions as an Account Executive at Whitepages PRO and as a Sales Specialist at T-Mobile. Michael earned a Bachelor of Arts in Psychology from the University of Washington in 2011, and also studied at North Seattle College.