We are New Zealand's largest company in the water and wastewater industry. We supply around 379 million litres of water to Auckland every day.

Utilities

Watercare

Watercare's headquarters in Auckland, New Zealand

Dave Chambers

Mark Bourne

Priyan Perera

Marlon Bridge

Rebecca van Son

Angela Neeson

Jamie Sinclair

Hinerangi Raumati-Tu’ua

Graham Darlow

Julian Smith

Wi Pere Mita

Geoff Hunt

Andrew Clark

The Analysts and Specialist Team at Watercare is responsible for providing in-depth analysis, strategic insights, and specialized expertise across various domains including regulatory compliance, financial asset management, environmental science, and applications analysis. They support efficient water and wastewater management by ensuring data-driven decision-making, enhancing system functionality, ensuring regulatory compliance, and optimizing financial and operational performance.

Analysts and Specialist Team

The Operations Team at Watercare ensures the efficient and reliable delivery of water and wastewater services across Auckland. Their responsibilities include managing daily operations, monitoring and maintaining infrastructure, optimizing energy usage, and ensuring compliance with safety and environmental regulations. The team works collaboratively to resolve any operational issues and continuously improve the performance and reliability of water and wastewater networks.

Operations Team

The People and Culture Team at Watercare focuses on enhancing employee experience, ensuring health and safety, and fostering a positive workplace environment. This team manages talent acquisition, provides strategic HR support, oversees health and wellbeing initiatives, and develops policies to nurture company culture and employee development.

People and Culture Team

The Project Management team at Watercare oversees the planning, execution, and completion of various water and wastewater infrastructure projects. Their responsibilities include the design, delivery, and construction of major projects and asset upgrades, ensuring efficient and timely project execution while maintaining high standards of quality and compliance. The team collaborates across departments to manage resources, budgets, and timelines, ensuring that Watercare continues to supply clean and reliable water to Auckland.

Project Management

The Engineering and Technical Operations Team at Watercare is responsible for ensuring the seamless delivery and quality of water and wastewater services. They handle everything from compliance and safety to project management and technical support, ensuring optimal operation and adherence to regulatory standards. This multidisciplinary team collaborates to maintain and enhance infrastructure, manage security, monitor water quality, and support efficient network performance.

Engineering and Technical Operations Team

The Customer Experience Team at Watercare is dedicated to enhancing the customer journey by implementing strategic insights and solutions. This team, led by the Chief Customer Officer, focuses on gathering and analyzing customer feedback, improving billing and payment processes, and providing tailored customer coaching. By continuously refining interactions, they aim to elevate overall customer satisfaction and ensure seamless service delivery for both residential and commercial clients.

Watercare

Org chart

Board & advisors

Teams

Analysts and Specialist Team

Operations Team

People and Culture Team

Project Management

Engineering and Technical Operations Team

Customer Experience Team

Offices

Watercare

Org chart

Board & advisors

Teams

Analysts and Specialist Team

Operations Team

People and Culture Team

Project Management

Engineering and Technical Operations Team

Customer Experience Team

Offices

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