Ryan Mannion

Manager, Customer Success at Watershed

Ryan Mannion has a diverse work experience spanning multiple roles and industries. Ryan currently holds the position of Manager, Customer Success at Watershed, starting in October 2022. Prior to this, Ryan worked at Mapbox, where they held the role of Manager, Technical Account Management from June 2019 to October 2022. In this position, they led a team of Technical Account Managers and was responsible for recruiting and retaining talented individuals. Before becoming a manager, Ryan served as a Senior Technical Account Manager at Mapbox from June 2018 to June 2019.

Ryan's previous employment includes a role as Team Lead - Customer Success at Socrata from February 2015 to June 2018. During their time at Socrata, they made significant contributions to the company's successful acquisition by Tyler Technologies and maintained an excellent track record in net revenue retention. Ryan also worked at SeeClickFix as part of the Growth team from September 2011 to February 2015, during which they played a key role in the company's acquisition by CivicPlus. Ryan demonstrated strong sales skills, successfully closing deals and increasing product average selling price.

Before transitioning into the tech industry, Ryan worked at Peace Corps as a Country Coordinator in Uganda, focusing on malaria prevention, from June 2011 to April 2012. Ryan also served as a Program Manager at Peace Corps from April 2009 to June 2011. Additionally, Ryan gained volunteer experience at Proyecto Pastoral from August 2007 to August 2008.

Overall, Ryan Mannion has cultivated a wide range of skills and experiences, including customer success management, technical account management, team leadership, sales, and project management.

Ryan Mannion attended Thomas Jefferson University, where they pursued a Bachelor of Science degree in Architecture. However, no information is provided regarding the start and end years of their education at this institution.

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Timeline

  • Manager, Customer Success

    October, 2022 - present