Nell Malone currently serves as a Strategic Customer Success Manager at Watershed since April 2024, previously holding the position of Enterprise Customer Success Manager. Prior experience includes roles at Plaid as Program Director and Customer Success Manager from January 2019 to February 2023, as well as Customer Success Manager at Thanx from April 2018 to January 2019. Nell also worked at Triage Consulting Group, an R1 company, as a Senior Associate and Associate from September 2016 to April 2018. Educational qualifications include a Bachelor of Science in Microbiology Immunology and Molecular Genetics from UCLA and a Fellowship in Learning for Action from Terra.do, completed in February 2023.
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