High-end faucets, fittings, bathtubs, washstands, stone, tiles, lighting, hardware & more. Shop online or find a showroom near you.

Consumer Services

Waterworks

Waterworks' headquarters in Danbury, CT, United States

This department oversees and coordinates project planning and execution across various initiatives.

Project Management

The Sales Operations Team at Waterworks is responsible for driving revenue through strategic sales initiatives and optimizing sales processes. This diverse team collaborates with external partners and internal stakeholders to enhance client experiences in showroom and commercial settings. They focus on market development, sales support, and operational efficiency to ensure the successful promotion of high-end products across various channels.

Sales Operations Team

The Client Support Team at Waterworks is dedicated to delivering exceptional service to clients, assisting them with inquiries related to product selection, order processing, and after-sales support. This team ensures a seamless experience by providing expert guidance, resolving issues, and fostering long-term relationships with customers, all while upholding the high standards of the Waterworks brand.

Client Support Team

The Marketing and Design Team at Waterworks is responsible for crafting and executing cohesive marketing strategies that elevate the brand's luxury image. They develop visually stunning content across print and digital platforms, manage public relations, and drive digital marketing initiatives. Additionally, the team analyzes market trends and customer insights to enhance brand visibility and engagement, ensuring a seamless customer experience both online and in showrooms.

Marketing and Design Team

The Project Management Team at Waterworks oversees the planning, execution, and delivery of various projects, ensuring they align with the company's high standards for quality and customer satisfaction. This team coordinates cross-functional efforts, manages timelines and budgets, and collaborates with internal and external stakeholders to successfully launch new products and enhance the overall customer experience.

Project Management Team

The Human Resources Team at Waterworks is dedicated to attracting, developing, and retaining top talent in the luxury home improvement industry. They manage recruitment processes, provide training and development programs, and ensure effective employee benefits and payroll systems. Their focus on fostering a positive workplace culture supports the company’s commitment to excellence in craftsmanship and customer service.

Human Resources Team

The Information Technology Team at Waterworks is responsible for maintaining and enhancing the technological infrastructure that supports the company's operations. This includes managing systems and networks, ensuring seamless communication and data flow, and implementing innovative solutions to optimize efficiency. The team also oversees technical support and special projects that align with Waterworks' commitment to delivering high-quality products and exceptional customer experiences.

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Other teams

Sales Operations Team

Client Support Team

Marketing and Design Team

Project Management Team

Human Resources Team

Information Technology Team