Tom Evans

Tom Evans currently serves as the Head of Customer Service at Watson Fuels, overseeing a team that includes Customer Service, Monthly Payment Scheme, Tankscout, C&I administrative support, and National Accounts, while managing P&L responsibilities for both B2C and B2B services. Prior to this role, Tom was the Head of Customer Experience and Contact Centre at The Cotswold Company, where oversight included the management of the Contact Centre handling over 300,000 contacts annually. Tom's experience also encompasses positions such as Communications Manager at Evans Cycles, where store management involved the opening of a new store in Norwich. Additional positions include Sales Advisor at Barratt Developments and Sales and Customer Service Executive at Best of Suffolk, along with previous store management roles at Evans Cycles, notably opening the flagship store in Cardiff. Tom is an alumnus of the University of Plymouth.