Julius Yaa

Julius Yaa is a self-motivated Customer Insights Officer at Watu Credit, where they focus on delivering exceptional customer experiences and resolving complex issues. They gained diverse experience through various roles, including as a Customer Care Officer at BBOXX and a Deputy Presiding Officer with the Independent Electoral and Boundaries Commission. Previously, Julius interned at Imarika Sacco and Kenya Women Microfinance Bank Plc, honing their customer service and insights skills. They hold a degree in Business Administration and Management from Mount Kenya University, completed in 2018.