Ronald Tsuma

Ronald Tsuma has amassed significant experience in the financial services industry, currently serving as a Field Marketing Support Officer at Watu Credit since June 2019, where responsibilities include managing client complaints and maintaining a complaint management database. Previously, Ronald held the position of Portfolio Quality Officer, overseeing asset finance portfolios and ensuring clients meet payment schedules. Prior to Watu Credit, Ronald was a Sales Representative at Lipa Later Group, focusing on personalized financial services and client relationship management. An early career internship at Imarika Sacco provided foundational experience in account management and loan processing. Ronald Tsuma holds a Diploma in Business Management from Mombasa Technical Training Institute.