Jo Green is the Regional Quality & Training Lead and the Managing Director and founder of JLG Coaching, where they provide tailored coaching packages aimed at fostering personal and organizational growth. They held the position of Senior Customer Experience Centre Manager at Sky Betting & Gaming from 2016 to 2018, leading teams to enhance service delivery. Jo has also served as Contact Center Manager at Arcadia Group Ltd from 2019 to 2020, focusing on exceptional customer service and team performance. Currently, they are working as a Quality Management Consultant at Wave Mobile Money, striving to improve client interactions. Jo’s extensive career in leadership and development is complemented by their educational background, which includes an HND in Sports Management & Psychology from the University of Essex.
Location
United Kingdom
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