Muhannad Omer

Muhannad Omer is a seasoned Technical Support Engineer with extensive experience in system administration and technical support across various sectors. Currently, at Wavetec since June 2019, Muhannad specializes in monitoring queue systems, troubleshooting, and customer configuration for government entities including the Ministry of Commerce and the Ministry of Justice. Prior to this role, Muhannad served as a Technical Support Engineer at معهد الامير سعود الفصيل, focusing on system administration and network troubleshooting. Earlier experience includes working as an Information Technology Help Desk Administrator at Contact Center Company, providing technical support for a range of systems and devices. Muhannad holds a Bachelor's degree in Electronic System Software Engineering from the University of Science & Technology, earned between 2006 and 2011.