John Grzyb

John Grzyb has extensive experience in various roles within the customer service and analytics fields, currently serving as a Digital Experience Analyst and leading initiatives in personalization and customer loyalty at Wawa, Inc. since June 2009. Previous positions at Wawa include supporting Call Center Analytics and overseeing customer experience efforts. Prior to Wawa, John worked at American Diagnostics Services as an Accounting Assistant on a contract basis. Experience at Lockheed Martin involved roles in procurement quality assurance, where responsibilities included managing a team of quality engineers and developing productivity metrics. Earlier career highlights include positions as an Options Marketmaker and Specialist at Tahoe Trading, Park Avenue Securities, and Group One, LTD. John's educational background includes a degree from Saint Joseph's University.