Stephen Jackson has over 20 years of professional experience at Wawa, Inc., currently serving in roles related to diversity, equity, and inclusion as well as project management within store operations technology. Previous positions at Wawa include senior supervisory and analytical roles in the call center, emphasizing customer experience and engagement. Stephen's career began in the United States Air Force, where expertise as an inflight refueling technician and instructor was developed over an 18-year tenure. Academic credentials include a Bachelor's degree in Business Information Systems from Ashford University, completed between 2017 and 2020.
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