Ajmal M has extensive experience in customer service and branch management within the airline and financial services sectors. Beginning as a Passenger Service Agent at Celebi NAS Airport Services India Pvt. Ltd. from September 2013 to January 2015, Ajmal transitioned to Hueray Technologies Pvt Ltd as a Process Associate, focusing on customer support for clients in the US and UK from September 2015 to March 2017. Subsequently, Ajmal held various roles in the financial sector, including Assistant Branch Incharge and Branch Incharge at Emirates India International Exchange and Emirates Exchange, respectively, where responsibilities encompassed branch operations, customer acquisition, and staff management. Currently, Ajmal serves as a Senior Customer Success Executive at Way.com, starting in October 2024. Ajmal holds a Bachelor of Commerce from the University of Kerala and an MBA in Airline and Airport Management from Bharathiar University.
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