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Manu Raj

Operations Manager at Way

Manu Raj has a diverse work experience spanning various roles and industries. Manu started their career in 2016 at RR Donnelley Asia as a Senior Process Associate, where they were responsible for monitoring and ensuring the accuracy of the pricing analytics and operations team. Manu also collaborated with business, automation, and technology teams to drive operational and system improvements. In 2019, they joined Xtreme Online Solutions Pvt Ltd as a Customer Service Coordinator, where they served as the primary point of contact for service queries and ensured client satisfaction through efficient problem resolution. In 2021, they transitioned to Way.com as a Content Operations Executive, where they managed content projects, streamlined workflows, conducted content audits and gap analysis, and made recommendations for improving content creation and operations. In 2022, they were promoted to the role of Senior Operations Associate at Way.com. Manu Raj's work experience demonstrates their expertise in operations, customer service, project management, and process improvement.

Manu Raj has completed a Bachelor of Business Administration in Project Management from AISECT University.

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