Lisa Malone is a Senior Business Analyst specializing in Continuous Improvement at Wayfair since June 2018. In parallel, Lisa is pursuing a Certificate in Operations, Quality and Lean Management and a Lean Six Sigma Greenbelt Certification at Athlone Institute of Technology. Prior experience includes serving as a Project Manager for Customer Service Integration at Amazon, where Lisa effectively collaborated with stakeholders on international product launches and website enhancements. At Hertz, Lisa held the role of Change Agent, promoting continuous improvement across multiple European sites, and previously worked as a Team Performance Leader and Sales Mentor at Hertz Europe Service Centre, focusing on team development and performance optimization. Education includes an Abitur from Heinrich-Mann-Gymnasium, Erfurt, covering subjects such as German, English, Chemistry, and Economics.
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