Lucy Lee is a seasoned professional in customer and supplier experience management, currently serving as a Senior Customer and Supplier Experience Manager at Wayfair since April 2025. Prior experience includes notable roles at ClassPass, where Lucy excelled as an Account Manager, managing over 800 accounts in the China market and driving significant revenue growth. Lucy also held positions at Agoda as a Partner Development Specialist and at Booking.com as a Partner Support Specialist, demonstrating expertise in account management and business development across various markets. With a Master’s degree in International Hotel Management from Blue Mountains International Hotel Management School and a Bachelor's degree in Tourism and Travel Services Management from Ming Chuan University, Lucy combines academic knowledge with practical experience to optimize partner relationships and drive business performance.
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