Mandy Mason is an experienced Customer Service Manager at Wayfair, where responsibilities include coaching and developing a team of over 18 sales associates, building community relationships, and mentoring internal employees for professional growth. Prior to this, Mandy served as a Supervisor at Convergys for over a decade, leading projects like Direct Response and Harry & David. Mandy holds a diploma from Box Elder High School and completed studies at Kaplan University from 2015 to 2019.
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