Keith W. Hicks is a dedicated Business & Information Systems Teacher with extensive experience in the mortgage and compliance sectors. Currently serving as a QA Systems Analyst at SunTrust Mortgage since 2015, they specialize in User Acceptance Testing and the development of corrective action plans to enhance banking processes. Previously, they held various roles in mortgage origination and compliance management, demonstrating a strong ability to analyze financial markets and support clients through regulatory demands. Keith W. earned a Master of Public Administration from the University of Phoenix and a Bachelor of Business Administration from Averette University.
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