Waypoint Insurance, a Navacord Company, is a BC based brokerage offering the product and knowledge of a large brokerage, with the service and attention of a boutique firm and the backing and stability of an international firm. We believe in building strong relationships with our clients and insurer partners and it is through these relationships that we help our communities.

We have been in many of our communities since the beginning.  Our story goes back over 150 years when the BC Land & Insurance Group recorded its first transaction in the Comox Valley. In the 1950’s the company developed property in and around Victoria and in the 1960’s the business moved away from real estate and into insurance. 

Today, our 229 strong staff at 20 locations arrange over 100,000 Automobile, Home and Commercial Insurance policies annually for clients in British Columbia. 
We are prepared for the future and we are committed to providing you with peace of mind through expert advice and a superior range of product offerings.

Visit any one of our locations or call us at 310-8442 to find out how we do insurance differently!

Insurance

Waypoint Insurance

Waypoint Insurance's headquarters in Courtenay, Canada

Tony Hayes

Dawn Froats

Jennifer Lowrey

Cheryl Edmunson

Daphne Kao

Brenden Walsh

The Commercial Account Management Team at Waypoint Insurance is responsible for overseeing and servicing commercial insurance policies for our clients. This team ensures that business clients receive tailored insurance solutions, manages policy renewals and claims, and maintains strong relationships with clients and insurer partners. Together, they provide expert advice and support to help businesses navigate their insurance needs efficiently.

Commercial Account Management Team

The Operations & Administration team at Waypoint Insurance ensures the efficient functioning of all branch locations and manages the day-to-day administrative tasks. They oversee operational procedures, support sales and client services, handle technical administration, and streamline processes to maintain the high level of personalized service and product knowledge for which Waypoint Insurance is known. This team plays a crucial role in both strategic planning and the implementation of policies to enhance client relationships and operational excellence.

Operations & Administration

The Leadership Team at Waypoint Insurance is responsible for setting the strategic direction, ensuring operational excellence, and driving growth while fostering a strong company culture. This executive group works collaboratively to make key decisions, manage resources effectively, and maintain strong relationships with clients and insurer partners. Their overarching goal is to uphold the company's commitment to providing expert advice and superior product offerings, supporting both the community and the business's long-term success.

Leadership Team

The Client Solutions Team at Waypoint Insurance focuses on delivering exceptional service and tailored insurance solutions to clients. This team offers expert advice and personalizes insurance policies to meet the unique needs of each client, enhancing overall client satisfaction and building lasting relationships. Team members work collaboratively to ensure a seamless experience across various insurance products and services.

Client Solutions Team

The Human Resources Team at Waypoint Insurance spearheads talent acquisition, employee relations, and organizational development. The team ensures compliance with labor laws, fosters a positive work environment, and supports the company's growth by attracting and retaining top talent. Additionally, they manage training programs and benefit administration, aligned with the company's mission of delivering expert advice and superior product offerings.

Waypoint Insurance

Org chart

Teams

Commercial Account Management Team

Operations & Administration

Leadership Team

Client Solutions Team

Human Resources Team

Offices

Waypoint Insurance

Org chart

Teams

Commercial Account Management Team

Operations & Administration

Leadership Team

Client Solutions Team

Human Resources Team

Offices

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